Overview Serves as a senior subject matter expert responsible for complex operational coordination, operational oversight, risk management, and strategic advisory support. Leads high-priority initiatives, synthesizes complex information for senior leadership, strengthens cross-functional alignment, and ensures operational activities are executed in accordance with policy, mission objectives, and organizational priorities.
Responsibilities - Lead coordination and oversight for complex cases, programs, or mission areas requiring senior-level judgment, cross-functional alignment, and sustained stakeholder engagement
- Assess operational risks, policy considerations, information gaps, trends, and emerging issues; develop recommendations that support leadership decisions and mission outcomes
- Produce executive-level briefings, operational assessments, decision papers, reports, and strategic communications for senior stakeholders
- Advise leadership and cross-functional teams on operational requirements, documentation standards, process improvements, and policy interpretation
- Drive coordination across internal and external stakeholders to resolve complex issues, deconflict priorities, and ensure timely execution of critical activities
- Establish, refine, and promote best practices for information management, reporting quality, operational tracking, and stakeholder communication
- Provide coaching, technical guidance, and quality review for junior and mid-level Case Mgmt. Officers
- Represent the function in senior-level meetings, working groups, reviews, and planning discussions as needed
Qualifications - Bachelor's degree in Criminal Justice, Intelligence Studies, Risk Management, or a related field, or an equivalent combination of education, training, and experience
- 5+ years of experience in insider threat, behavioral threat assessment, investigations, intelligence, cybersecurity, executive protection, counterintelligence, fraud, law enforcement, military, government, defense, financial services, or corporate security
- Complete knowledge and understanding of business area/specialization
- Extensive experience in operations management, case management, intelligence support, policy coordination, program management, or a related field
- Advanced ability to synthesize complex information, evaluate risk, develop actionable recommendations, and brief senior leaders
- Strong knowledge of applicable policies, operational standards, compliance requirements, and stakeholder coordination practices
- Demonstrated experience leading complex workstreams, improving processes, and guiding others in a high-accountability environment
- Exceptional written communication, executive briefing, analytical thinking, relationship management, and problem-solving skills
Desired Qualifications- Experience with case management platforms, workflow tools, or reporting dashboards
Additional InformationHours:- Monday - Friday, 8:00AM - 4:30PM
Location:- 820 Follin Lane, Vienna, VA 22180
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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