IS Support Tech at $17.00

CORFU, NY, US • Posted 1 day ago • Updated 5 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Technical Support
Radio
Printers
Wireless Communication
Preventive Maintenance
ServiceNow
Issue Tracking
Information Technology
Microsoft Windows
Operating Systems
Computer Networking
Hardware Troubleshooting
Customer Service
Help Desk
Problem Solving
Conflict Resolution
Communication
Network
IP
Intellectual Property
Routers
Switches
Point Of Sale
Computer Hardware
Organized
Attention To Detail

Summary

Overview:
The IS Support Staff is responsible for providing first-line technical support for park technology systems, including point-of-sale (POS) terminals, network connectivity, radio systems, time clocks, and general computing equipment. This role ensures that all technology essential to park operations is functioning smoothly to provide guests with an excellent experience.

Responsibilities:

Provide technical assistance and troubleshooting for park staff with hardware, software, and network issues.
Install, configure, and maintain computers, printers, phones, and POS systems across the park.
Support and monitor park Wi-Fi and wired network infrastructure.
Set up and maintain employee time clocks, access systems, and radios.
Assist with software updates, system patches, and preventative maintenance.
Document and track support requests using ServiceNow or a similar ticketing system.
Ensure all IT equipment is inventoried, properly labeled, and maintained.
Work with vendors or the corporate IT team when escalations are required.
Provide on-call support for critical systems during park operating hours.
Maintain a clean, organized, and secure IT workspace.

Qualifications:

High school diploma or GED required; some college in Information Technology preferred.
Experience with Windows operating systems, networking, or hardware troubleshooting.
Customer service or help desk experience preferred.
Ability to lift up to 50 lbs and work both indoors and outdoors in varying weather conditions.
Availability to work weekends, holidays, and flexible hours during the park season.
Must be at least 18 years of age.
Strong problem-solving and communication skills.
Basic understanding of network setups (IP addressing, routers, switches).
Familiarity with POS systems and ticketing hardware a plus.
Organized, detail-oriented, and able to handle multiple tasks simultaneously.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1d8578
Position Id: 90209627
Posted 1 day ago

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IS Support Tech at $17.00

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