Service Desk Engineer

Title: IT Support Location: Fort Washington, PA contract/1099 Job Summary: We are seeking a skilled and customer-focused Support Technician to join our technical support team. This role will be responsible for providing first-line support, managing backup and recovery processes, and ensuring the smooth operation of end-user IT services. The ideal candidate will have experience in helpdesk or service desk environments and demonstrate strong problem-solving and communication skills. Key Responsibi

GENERAL DESCRIPTION: The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creat

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

IT Service Desk Analyst - Contract -Chardon, OH - $30.00 - $32.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US witho