Soft Pro Business Analyst
Contract Independent
Contract W2
12 Months
No Travel Required
Remote
Depends on Experience
Drunix Solution Inc
Fitment
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Job Details
Skills
- softpro
- Escrow
- SOX
Summary
Business Analyst II – Title & Escrow - Softpro Super User
Remote - Location of office in Orlando
6 month Contract to Hire
Position Summary
We are seeking a Business Analyst II to serve as the liaison between business users and IT within the Title & Escrow industry. This role is responsible for supporting business applications, gathering and documenting requirements, improving business processes, and delivering reporting solutions that enhance operational efficiency.
The ideal candidate will have experience with Title & Escrow operations, SoftPro, and business systems analysis, along with strong analytical and communication skills. This individual will partner closely with business stakeholders, technical teams, and project managers to support system enhancements, reporting initiatives, and process improvement efforts.
Key Responsibilities
- Serve as the primary liaison between business users and IT for Title & Escrow applications.
- Support production systems by troubleshooting application and process issues through resolution.
- Gather, analyze, and document detailed business and functional requirements.
- Collaborate with stakeholders to identify opportunities for process improvements and increased operational efficiency.
- Develop reports and support business reporting needs using SQL and business intelligence tools.
- Coordinate user acceptance testing (UAT), validate system enhancements, and support production releases.
- Assist with change management activities related to application updates and system enhancements.
- Perform quarterly SOX compliance reviews for applicable business systems.
- Create and maintain process documentation, user guides, and training materials.
- Participate in cross-functional projects to standardize business processes and implement best practices.
- Track project progress, communicate status updates, and ensure deliverables are completed on schedule.
Qualifications
- Experience supporting Title & Escrow operations and business processes.
- Strong working knowledge of SoftPro.
- Experience gathering and documenting business requirements.
- Proficiency with SQL, Microsoft Excel (including Pivot Tables), and Microsoft Office.
- Experience with reporting and business intelligence tools such as Power BI, SSRS, or similar platforms.
- Understanding of relational databases and data analysis.
- Strong analytical and problem-solving skills with the ability to troubleshoot business and system issues.
- Experience supporting system testing, user acceptance testing (UAT), and change management.
- Excellent communication skills with the ability to interact effectively with technical teams, business users, and leadership.
- Strong organizational skills with experience tracking project schedules and deliverables.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91172814
- Position Id: 9038857
- Posted 9 hours ago
Company Info
Mission:
Our mission is to empower businesses with innovative and scalable IT solutions. We strive to deliver excellence in software development, IT infrastructure, staffing, and healthcare systems that drive performance and digital transformation.
Vision:
To become a global leader in IT services by offering tailored, future-ready solutions that enable our clients to excel in an ever-evolving digital landscape. We envision a world where technology accelerates growth across all sectors.
Values:
We value integrity, innovation, and client success. Our team is committed to continuous learning, transparent collaboration, and delivering measurable results through technology that truly matters.
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