The Manager, Digital Product for Client & Clinical Experience is skilled and experienced to lead a product development
team. Responsible for team backlog development and prioritization, maintaining the integrity of features or
components, and collaborating closely with Engineering, Design, and other members of the team. They will also
identify, revise, and socialize team metrics to achieve the defined objectives and key results (OKRs), aligned with
business objectives. This individual share accountability with the Engineering counterpart for the delivery of outcomes
by the team.
What you will do
- Builds, prioritizes, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent
and ensures alignment with the vision, strategy and roadmap as user needs and as priorities change.
- Leads refinement sessions, provides applicable feedback on user stories, and ensures quality has been achieved
by validating that the story meets the acceptance criteria.
- Supports testing, deployment, release, and post-release activities.
- Works directly with engineering and others to optimize the working team model and ensure alignments across
higher-level epics or requirements.
- Uses performance data to identify issues quickly and develop new insights and hypothesis about product health.
- Tracks team metrics that contribute to product objectives and key results (OKRs), aligned with business objectives;
socializes progress and consistently reinforces objectives.
- Collaborates closely with engineering, design, architecture, operations and other team members, as a part of the
cross-functional team, using product and agile practices.
- Produces the product or experience demo and presents to stakeholders via collaboration with the team.
- Serves as the point of contact for feature delivery and works directly with Domain Owners when necessary to
ensure broader alignment with the Epic/initiative.
- Provides clarity of the product vision, strategy, and roadmap developed and communicated by senior product
leaders to the team; assess and refines as needed
- Partners with product leadership, customer experience, and design to integrate the customer perspective into
features and experiences
Required Qualifications
Required Qualifications
- 5+ years in digital product management or product ownership
- 5+ years working in Agile / Scrum product teams
- 5+ years translating business and customer needs into product requirements, roadmaps, and features
- 3+ years of product analytics and data analysis using analytics tools and experimentation (e.g., A/B testing)
- 3+ years of professional communication experience: prioritization, presentations, and stakeholder management.
- 5+ years work experience
- Adept at problem solving and decision-making skills
- Adept at collaboration and teamwork
- Adept at growth mindset (agility and developing yourself and others) skills
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Adept product strategy experience
- Preferred Qualifications
Preferred Qualifications
- Experience with consumer-facing digital products or platforms
- Familiarity with AI platforms and tools
- Experience in regulated or complex enterprise environments
- Ability to drive cross-functional teams to alignment amid ambiguity
- Strong decision-making skills in fast-moving environments
- Data-driven decision making and quantitative analysis skills
- Management consulting experience
- Collaborating with multi-disciplinary product teams
- Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
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