Sr. ServiceNow consultant - Remote (Must have: FSM, JavaScript & GlideAPI, REST API) 9 months contract - Direct client...

Must have: ServiceNow Development, Integrating ServiceNow to external platforms/Integration Hub, strong experience with JavaScript and GlideAPI, REST API Design and Development & FSM

JD:

Core Responsibilities:

• Maintenance & Troubleshooting: Troubleshoot and resolve issues within the existing integration landscape.
• Design & Development: Gather requirements from internal stakeholders (Chad, Catherine) and external clients to design and develop new integrations.
• Migration & Modernization: Lead the effort to migrate the existing API integration code to a Low-Code/No-Code solution.

Technical Environment & Requirements:

• The current environment involves integrations with 12 external applications (e.g., LDAP, SolarWinds, T-Mobile).
• Integrations primarily use the REST API protocol and are approximately 7 years old.
• The integrated ServiceNow modules include Customer Service Management (CSM), Field Service Management (FSM), and Event Management.
• Strong experience with JavaScript and GlideAPI is a mandatory technical requirement.

Experience/Minimum Requirements:

• 10+ years of professional experience developing and administering ServiceNow
• Knowledge of integrating ServiceNow to external platforms via Web Services and REST APIs
• Experience with designing and configuring Customer, Contractor, and Service Portals
• Deep understanding and experience with CSM/TSM, FSM, and Change Management modules (ServiceNow Event Management and Google Map development is a plus)
• Experience with development of the Mobile Agent app
• Experience with Access Control Lists, Business Rules, Client Scripts, Script Includes, Data Policies, Flow, and Workspaces
• Knowledge of Agile development practices
• High proficiency in software engineering best practices, including coding standards, code reviews, source control management, and build processes

Required: Bachelor's degree in Computer Science or a related field

This role is open to W2 or those seeking Corp-Corp employment. The salary range for this role is $123 - $141k. For corp-Corp rates please contact the recruiter. In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.