911 Systems Consultant
Contract Corp To Corp
Contract W2
12 Months
Travel Required
On-site
$45 - $50/hr
Transcend IT Solutions
Fitment
Dice Job Match Score™
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Job Details
Skills
- 911 Systems
- Computer Aided Dispatch (CAD)
- Public Safety Answering Point (PSAP)
- 911 Call Handling Systems
- Radio Systems
- Call Logging Systems
- Emergency Communications
- Public Safety Technology
- Vendor Management
- SLA Management
- IT Infrastructure
- System Administration
- Systems Integration
- Hardware Deployment
- Software Deployment
- IT Operations
- Incident Management
- Major Incident Response
- Disaster Recovery
- Business Continuity
- Continuity of Operations (COOP)
- Computerized System Validation (CSV)
- Networking
- Network Security
- Operating System Management
- Database Technologies
- Technology Architecture
- Application Architecture
- Software Development Life Cycle (SDLC)
- IT Project Management
- RFP
- RFI
- Contract Management
- Requirements Gathering
- Systems Analysis
- Infrastructure Planning
- Technology Roadmap
- Testing & Validation
- Change Management
- Technical Support
- Troubleshooting
- Risk Management
- Stakeholder Management
- Government IT
- Municipal IT
- Public Safety Systems
- Mission Critical Systems
- Emergency Response Systems
Summary
Position Tittle: 911 Systems Consultant
Location: Philadelphia, PA (Onsite) (locals)
Client: City of Philadelphia
Duration:1 Yr
Job Details:
PPD 911 mission critical systems, which include CAD system, 911 call handling system, radio system and call logging system at PPSB, 6100 Rising Sun and City Hall.
PPD 911 mission critical systems, which include CAD system, 911 call handling system, radio system and call logging system at PPSB, 6100 Rising Sun and City Hall.
Position overview / Statement of Work
PPD 911 Systems Consultant is a technical position supporting the City’s 911 systems and contributes to the continuity of 911 computer services by providing day-to-day technical support and vendor management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPD’s 911 center’s daily operations.
PPD 911 Systems Consultant is a technical position supporting the City’s 911 systems and contributes to the continuity of 911 computer services by providing day-to-day technical support and vendor management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPD’s 911 center’s daily operations.
- Remote work is limited to two days per week and may not exceed in-office days in any week.
- Work hours may not exceed 37.5 per week, except during a 911 system emergency; with prior approval from the 911 IT Director.
- The resource must document all work activities in detail on the weekly timecard, including each meeting attended with its corresponding date, time, and duration.
Work activities:
- Stay abreast of the latest developments in 911 technology; participate in regional and state meetings and provide input to the City’s 911 technology roadmap
- Confer with PPD stakeholders to determine computing and information management needs and requirements and in collaboration with executive management, set priorities and direction for 911 technology projects
- Working with system vendors, develop plans and proposals to analyze and upgrade the existing systems; determine computing policies and procedures; direct installation and validation of new or revised software and hardware; confer with designated technical specialists to ensure provision of support to the department;
- Participate in RFP, RFI, proposal and contract reviews and vendor selection; manage vendors and ensure SLA compliance; approve deliverables and invoicing
- Direct the maintenance of and enhancements to 911 systems by managing vendors and providing oversight to all testing and deployment activities
- Work with department management to identify and define problems, issues and opportunities to improve efficiency and effectiveness through IT initiatives; work with internal IT resources, stakeholders and vendors to ensure new initiatives are planned, launched and executed correctly.
- Forecast 911 infrastructure and equipment-related costs and IT personnel needs for ongoing operational support as well as technology projects and programs related to all 911 operations
- Help ensure delivery of computer services to the 911 area within allocated cost and schedule and within budget.
- Complete ad hoc 911-related tasks and projects as assigned by the 911 or PPD IT Directors.
- Assist with Software and Hardware deployment of 911 Related computer equipment at the direction of the PPD IT and 911 Directors
- Assist with problem resolution of 911 Related hardware and software when requested
- Participate in testing of 911-related hardware and software when necessary.
- Is responsible for being on call and participating in after-hours Major Incident Problem Resolutions related to 911 systems
Skills/experience of the assigned staff:
Minimum 8+ years of increasingly responsible experience, with at least five years of managing increasingly complex systems in a technical environment. Able to work effectively and efficiently toward satisfaction. Understanding of Computer Aided Dispatching and other 911-related technologies
Minimum 8+ years of increasingly responsible experience, with at least five years of managing increasingly complex systems in a technical environment. Able to work effectively and efficiently toward satisfaction. Understanding of Computer Aided Dispatching and other 911-related technologies
- Deep knowledge of principles, practices and theories in technology.
- Broad-based knowledge of IT solution lifecycles and environments
- Software development lifecycle
- Networking and Security
- Technology and Application Architecture
- Computerized system validation (CSV) strategies and standards
- Disaster Recovery and Continuity of Operations
- Operating System Management
- Database Technology
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91140092
- Position Id: TISS9904
- Posted 2 hours ago
Company Info
About Transcend IT Solutions
Our business model has scaled to successful heights on account of the long-lasting and loyal relationship with our clients, partners and candidates who have been pillar foundation of why Transcend IT Solutions is a market leader.
Our team has an outstanding track record of success in project staffing, project development and management, and consulting services. With firsthand experience in these areas, we have a sound understanding of our client’s needs.
Transcend IT Solutions provides assistance with staffing for all Information Technology roles. Providing the best-fit person of the highest caliber is our recruiting team’s goal. Our success is based on longevity of client-candidate relationships. Whether it is an individual team member or an entire team, Transcend IT Solutions will assist you with your staffing needs.
Our consulting services cover all aspects of Information Technology. Our expert consultants provide expertise in the areas of project management, requirement gathering and management, analysis and design, construction, quality control and assurance, and system deployment. As well as being individual contributors, our consultants also provide mentoring, process improvement expertise, and reviews and audits of existing projects.
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