Ops Manager

Remote • Posted 1 hour ago • Updated 1 hour ago
Full Time
No Travel Required
Remote
95000/yr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Datapower
  • MFT
  • MQ
  • IBM
  • Production support
  • Splunk
  • EDI X12
  • SQL
  • Incident Management

Summary

Required Skills:

Datapower, MFT, MQ, IBM, Production support, Splunk, EDI X12, SQL, Production Issue SEV 1, 2, 3, 4 triage, Incident Management (ServiceNow, Jira)

 

Responsibilities:

Operational strategy, service reliability, and continuous improvement initiatives ,Real-time system monitoring, incident management, and escalation governance , Production deployment oversight and operational readiness planning - Management of managed file transfers, batch processing, and EDI transaction operations

 

Team leadership, coaching, performance management, and resource planning

Cross-functional collaboration with stakeholders, vendors, and TennCare teams

SOP governance, root-cause analysis programs, and operational excellence initiatives Expected Deliverable(s)

 

1. Incident Management Deliverable

2. Infrastructure Deliverable

3. Operations and Maintenance Deliverable

4. Operations and Maintenance Guide

5. Production Playbook

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10513378
  • Position Id: 9025067
  • Posted 1 hour ago
Contact the job poster
Vijay Palaniappan

Vijay Palaniappan

Recruiter @ Dminds Solutions Inc.
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