Senior Analyst - Data Governance & Management

Job Description

In U.S. Consumer Services (USCS), our product is Membership-delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The USCS Data Office is responsible for advancing data governance and data risk management across USCS. The team partners across Business, Technology, Risk, and Enterprise Data Management to strengthen the control environment, improve data quality, and support effective management of data as a strategic asset.

The Senior Analyst, Data Risk Management will support execution of a scalable, preventative, and insight-driven approach to data risk management across USCS. Working closely with partners across Business, Technology, Risk, and the Data Office, this role will help identify, assess, monitor, and mitigate data risks while contributing to control implementation, issue remediation, and continuous improvement efforts that strengthen the overall data control environment.

Responsibilities

• Execute data risk management activities that support effective governance of business processes, systems, and data assets across USCS.
• Partner effectively with Business, Technology, Risk, and Data Office teams to identify, assess, and mitigate data risks while proactively resolving dependencies and escalating risks as appropriate.
• Analyze data, controls, and processes to identify risk trends, control gaps, and remediation opportunities, and broader business impacts.
• Support implementation and monitoring of data controls that improve data quality, stewardship, lineage, and policy adherence.
• Contribute to risk assessments, issue management activities, and remediation efforts across critical business domains.
• Develop reporting and insights that clearly communicate data risk, control performance, business impact, and governance objectives.
• Demonstrate strong problem-solving skills by performing root cause analysis on complex business, data, and operational issues to identify underlying drivers of data, process, operational, or control issues.
• Support identification and documentation of critical data elements, data flows, and key data dependencies.
• Maintain documentation and evidence that supports effective risk management, governance, and regulatory compliance activities.
• Contribute to continuous improvement of data governance and data risk management practices by sharing ideas, identifying opportunities, and helping improve how the team works.

Qualifications

Minimum Qualifications:

• 2-4 years of experience in analytics, risk management, controls, technology, operations, or a related discipline.
• Strong analytical and problem-solving skills with the ability to identify trends, risks, and actionable insights, and broader business impacts from data.
• Demonstrated ability to work collaboratively across teams, proactively identify dependencies, and communicate business and risk impacts effectively.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and work effectively in a collaborative environment.

Preferred Qualifications:

• Bachelor's degree in information systems, Data Analytics, Computer Science, Business, Risk Management, Finance, or a related field.
• Experience in financial services or another highly regulated industry.
• Familiarity with data management concepts including data quality, lineage, metadata, stewardship, and governance.
• Knowledge of enterprise risk, operational risk, issue management, or control frameworks.
• Experience with reporting, dashboarding, or data visualization tools.
  Familiarity with cloud-based data platforms, data architecture, or modern data ecosystems.
• Experience with SQL and programming languages such as Python, Java, or Shell scripting to analyze data, automate processes, or support data risk management activities.
• Exposure to big data technologies and cloud-based data platforms such as Google Cloud Platforms (Google Cloud Platform) and BigQuery.
• Experience working across business, technology, or risk teams to deliver shared outcomes.
  
  Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.