Configuration Analyst - HYBRID

09/17/2026 Position:NCDHHS - Service Support Analyst- Mid Level Location: 1915 Health Services Way Raleigh, NC Hybrid Duration: 12 Months Job Description: CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of PATH NC issues. Complete Description: Overview Application/Production Support role for the Child Welfare/PATH NC application. Provides assistance to external customers

Hi, I am Looking for Application Support Help Desk Analyst for my client. Skill: Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in an Application Support-based (not hardware) help desk environment. Working knowledge of social services and Child Welfare program. Broad knowledge of the PATH NC application and functionality. Experience in phone-based Customer Service focused roles, being

Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to gain hands-on IT support experience while contributing to a collaborative team environment? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Backup and Recovery, Critical Systems, Help Desk Services, Information Technology (IT) Systems, System Administration Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Advance how our customers o