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Entry Level Help Desk Technician/D365/Atlanta, GA LOCAL

Atlanta, GA, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

$50000 - $60000/yr

Motion Recruitment Partners, LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Mentorship
Operating Systems
Customer Service
Communication
Problem Solving
Conflict Resolution
Microsoft Dynamics
Technical Support
Help Desk
Issue Tracking
CompTIA
Hardware Support
Software Support
Microsoft Windows
Dynamics
Computer Hardware
Documentation
Collaboration
Insurance
SAP BASIS

Summary

Our client is seeking an Entry Level Help Desk Technician to join their IT team on a full-time basis. This role provides a mix of hardware and software support to end users, serving as a first point of contact for troubleshooting technical issues, while gaining hands-on experience supporting business applications including Microsoft Dynamics 365.

This is a great launching pad for someone early in their IT career who wants real, varied experience rather than sitting behind one narrow queue. You'll get exposure to both the hardware side (repairs, setup, deployments) and the software side (troubleshooting applications, supporting Dynamics 365 users), working alongside experienced technicians who can mentor you as you build your skill set. It's an ideal fit for someone eager to learn, grow into more advanced IT roles, and develop a well-rounded technical foundation.

Required Skills & Experience

Basic knowledge of computer systems, hardware components, and software applications
Familiarity with Windows operating systems (Windows 10 & Windows 11)
Strong customer service, communication, and problem-solving skills
Willingness to learn and grow technical skills in a fast-paced support environment

Desired Skills & Experience

Familiarity with Microsoft Dynamics 365
Prior experience or coursework in an IT support or help desk environment
Experience using a ticketing system to log and track support requests
Relevant certification (e.g., CompTIA A+) or coursework in progress

What You Will Be Doing
Tech Breakdown

40% Hardware Support (setup, repairs, deployments)
40% Software Support (Windows, business applications, Dynamics 365)
20% Ticketing & Documentation

Daily Responsibilities

50% Hands-On Support: troubleshooting and resolving end-user hardware and software issues
30% Ticketing & Documentation: logging, tracking, and following up on support requests
20% Team Collaboration: learning from senior technicians and assisting with new user setup

The Offer

Bonus eligible

You will receive the following benefits:

Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 884496
Posted 2 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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