Epic Analyst

Job#: 3046918

Job Description:
Epic Analyst

Location: Remote

Role Overview

A Business Systems Analyst will join the Optum Insight team in a remote capacity to support clinical systems modernization. In this position, the analyst will serve as a subject matter expert for technical configuration, integrations, and Epic systems. The role involves collaboration with cross-functional teams to translate business needs into system changes, using modern technologies to address clinical workflow challenges.

Key Responsibilities

• Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments.
• Conduct analysis of business and user needs to deliver technical systems solutions.
• Design screens, workflows, reports, interfaces, and prepare functional and technical specifications for system changes.
• Troubleshoot and resolve complex system and application issues.
• Assist in managing service incidents and requests as a subject matter expert for technical configurations and integrations.
• Lead meetings and direct team problem-solving sessions.
• Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges.

Preferred Qualifications

• Current Epic certification or proficiency in Orders, Order Transmittal, Order Sets, and/or ICON with 3+ years of experience.
• 3+ years of relevant work experience in business systems analysis or a related technical role within the healthcare industry.
• 3+ years of hands-on technical experience working with Epic in a technical build role.
• Communication and analytical skills with a record of presenting systems prototypes and functional models to business users.

Work Environment

This is a remote position requiring 40 hours per week during 8 a.m. to 5 p.m. day shifts, with rotating prime and non-prime on-call duties. The analyst will be a senior member of the Core Clinical Orders Sub Domain team, which consists of 12-15 team members.

Interview Process

The interview process will consist of up to two rounds of video interviews covering technical content and past experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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