Lead Tech Support

Bangor, ME, US • Posted 15 hours ago • Updated 15 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Computer Hardware
  • CompTIA
  • Conflict Resolution
  • Help Desk
  • Information Technology
  • Customer Service
  • Microsoft Windows
  • Computer Science
  • Microsoft
  • OS X
  • Problem Solving
  • Technical Support
  • Operating Systems
  • Printers
  • Remote Support
  • Communication
  • Health Care
  • Attention To Detail

Summary

  1. Associate''s degree or equivalent experience in information technology, computer science, or related field.
  2. Proven experience in desktop support, technical troubleshooting, and customer service, preferably in a healthcare or hospital environment.
  3. Strong knowledge of desktop operating systems (Windows, macOS) and common office software applications.
  4. Familiarity with hardware components and troubleshooting techniques for desktop computers, printers, and other peripherals.
  5. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
  6. Problem-solving skills and a detail-oriented approach to diagnosing and resolving technical issues.
  7. Familiarity with helpdesk ticketing systems and remote support tools.
  8. IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90767670
  • Position Id: 9010539
  • Posted 15 hours ago
Contact the job poster
KP

Kishan Powale

Recruiter @ RIIM
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