Data Center Manager

Job Description

An Oracle Data Center Technician Manager will be the technical liaison between the technology teams and the Lab Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.

You are able to execute small projects on your own and lead a team in planning and executing larger local projects. You understand all aspects of the equipment you support. Some travel will be involved.

Qualifications

• Active TS/SCI security clearance
• Bachelor's degree or equivalent work experience required
• Minimum 6 years as a lead Data Center Technician
• Minimum 5 years relevant experience in a Support / Operations role
• Minimum 2 years Quality Assurance experience
• Must have demonstrated expertise in two or more of these areas:
  • Systems administration (Linux and/or Windows Servers)
  • Networking (DNS, TCP/IP)
  • Programming / scripting (Java, Perl, Ruby, C#, and/or PHP)
  • Demonstrated examples of process improvement execution
  • Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
  • Excellent oral and written communication skills
  • Strong influencing skills
  • Ability to work independently, with little direct management
  • Open to provide after-hours support as needed
  • Experience supporting large, Enterprise customers in an Operations environment

Ideal candidates need to be familiar with the following:

• Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
• IT Hardware Concepts:
• RAID
• SAN
• x86 Architecture
• SCSI
• Linux/Unix Administration:
• Boot Process
• GRUB/LILO
• File Systems
• Network device and protocol configuration
• Directory Structure
• Performance Management/Troubleshooting
• Base Operating System Install
• Some experience with Perl, Python, Bash or Java
• Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
• Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
• Networking Protocols (OSI Model)
• Copper/Fiber Optic Testing/Cabling Standards
• Project management, organization and problem solving skills with a drive for results.
• Strong troubleshooting and performance tuning skills.
• The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.
• Minimal travel will be required.
• * Employment for all candidates is contingent upon pass a background check.

Responsibilities

Act as lead technical liaison for our technical teams. Find creative ways to optimize capital and operating costs. Champion standardization, innovate to simplify, increase efficiency while driving down cost. Develop and maintain supply chain relationships. Ensure that contractors and vendors are delivering quality services and that all SLAs are being met.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $80,000 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2

About Us

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We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.