Company SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department SummaryOur Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model-combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world.
Job Duties and ResponsibilitiesCandidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. Key Responsibilities:- Monitor, investigate, triage, troubleshoot, remediate, and maintain network systems for performance, efficiency, stability, and availability
- Drive prompt restoration of the network through coordination with NOC, engineering teams, and external vendors
- Troubleshoot with transport fiber providers and coordinate the quickest path to network restoration
- Update ticket information on the corrective actions implemented
- Contribute to ongoing process improvement reviews, identifying areas for automation and overall efficiency improvements increasing service up-time and overall customer experience
- Maintain a detailed working knowledge of network technologies and would understand how data moves between Cloud, PaaS Solutions, and Legacy TDM/IP environments
- Process Return Merchandise Authorization (RMA) and coordinate hardware replacements and upgrades per best practices
- Other duties as assigned
Skills, Experience and RequirementsEducation and Experience:- BS Engineering or technical degree or an equivalent combination of highly related experience and education
- 3+ years of experience working in the wireless industry
- 3+ years of experience with routing protocols (BGP, EIGRP & OSPF), VRFs, VLANs, VRRP, LACP, MLAG, TACACS / Rancid / GIT, IPSec VPN, DNS / DHCP, NAT / SNAT, IP Multicast, VPC, Transit Gateway, NAT Gateway, ALB/ELB, Security Groups, ACL, HSRP, VRRP, SNMP, DHCP
Skills and Qualifications:- Hands-on experience with ServiceNow (SNOW)
- Experience with change requests: opening, closing, & post change validation
- Basic understanding of alarm monitoring, incident management, and fault clearance
- CCNA and/or CCNP certification & data center experience would be an advantage
- Professional experience working with Cisco and network service providers such as Lumen, Zayo, Everstream, etc
- Strong problem-solving, analytical, and time-management skills
- Must be able to analyze a high volume of technical data and work in a high stress, fast-paced environment
Salary RangesCompensation: $83,160.00/Year - $136,625.00/Year
BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
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