Senior Filenet engineer

Our Fortune 100 financial services client is seeking a senior level Filenet engineer. This is a contract to hire opportunity.

Duties are as follows:

• Handle escalated support issues
• Execution and monitoring of system utilities
• Evaluate IBM Patches and Fixes as needed for potential implementation
• Continuous evaluation of ECM infrastructure components to ensure system resiliency and health
• Work with architecture, business and delivery teams to determine strategic direction for ECM space
• Help users develop and/or enhance reports for meaningful platform and application metrics
• Identifying opportunities to automate repetitive processes increasing efficiency
• Orchestrating cross infrastructure team work groups to resolve or enhance system performance, incidents and maintenance
• Educate the team on new updates
• Communicate and collaborate with other application support teams technical resources and stakeholders regarding status, technical issues and creative solutions
• Monitor system usage for compliance
• Administer, monitor and maintain system security
• Research and keep current on ECM technologies and communicate trends and future needs from a business perspective
• Build client trust and respect, establish client relationships, and develop rapport with client
• Participate and engage in all team meetings
• Document best practices and operational procedures
• Facilitate continuous improvement within the environment

Skills Required:

• Strong working technical knowledge of:

- IBM FileNet Content Platform Engine Administration
- Microsoft SQL Databases
- IBM Content Collector for eMail, Files,  and SAP
- IBM Legacy Workflow System
- CI/CD build execution Processes
- Container Management Tools
- IBM WebSphere Application Servers

• Ability to own and drive to resolution
• Strong interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment
• Ability to work in a collaborative environment and on multiple assignments at once
• Experience functioning & executing work in a fast-paced iterative environment such as Agile
• Demonstrate initiative to recommend process improvements and demonstrate creative thinking
• Demonstrate self-motivation and the ability to grasp concepts quickly
• Demonstrate sharp, analytical, problem solving, and decision-making skills
• Ability to guide / mentor other Administrators and troubleshoot issues
• Authorized to work in the United States without sponsorship now or in the future.

• 5+ years of experience as a FileNet Administrator
• Experience with MS-SQL Database Administration
• Experience on IBM Datacap and IBM Content Navigator
• Experience as a FileNet Developer
• Experience with Managing WebSphere Application Servers
• Insurance and/or financial services industry experience
• Experience using JIRA
• Experience with Claude
• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Content Management