Product Support Analyst 3

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections.

8

Required

Customer Service: Experience in customer service, with strong communication skills.

8

Required

Collaboration: Strong ability to work closely with cross-functional teams.

8

Required

Communication: Excellent communication skills to effectively work with cross-functional teams.

8

Required

Attention to Detail: High level of accuracy and attention to detail in all documentation tasks.

8

Required

Training and Support: Experience in training other team members.

8

Preferred

Software Documentation: Familiarity with documenting software issues, release notes, and technical guides.

8

Preferred

Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.