Location – Remote
Contract
Role Overview
Key Responsibilities
· Define and own enterprise-wide ServiceNow platform architecture and roadmap.
· Lead solution architecture across ITSM, ITOM, ITAM, SPM, HRSD, SecOps, CSM, FSM, and custom applications.
· Provide architecture governance and oversee platform standards, design authority, and technical quality.
· Advise C-level stakeholders on platform strategy, modernization, AI adoption, and digital transformation.
· Lead complex architecture workshops and executive design sessions.
· Define integration, security, data, CMDB, and platform governance strategies.
· Mentor architects and senior consultants across large-scale transformation programs.
· Drive adoption of ServiceNow best practices and Expert Services methodologies.
· Support pre-sales activities, solution reviews, estimations, and strategic pursuits.
Required Experience
· 10+ years of IT industry experience.
· 7+ years of ServiceNow architecture experience.
· Multiple enterprise-wide ServiceNow implementations.
· Experience leading global ServiceNow transformation initiatives.
· Strong expertise across multiple ServiceNow product suites.
· Proven executive stakeholder management experience.
Mandatory Certifications
· ServiceNow Certified Technical Architect (CTA)
· Certified System Administrator (CSA)
· Multiple CIS certifications across ServiceNow products
Preferred Skills
· Enterprise Architecture
· Platform Governance
· AI & Automation Strategy
· CMDB Architecture
· Integration Architecture
· Cloud Platforms (Azure/AWS/Google Cloud Platform)
· Executive Advisory & Consulting
If you are interested, please share your updated resume along with below details.
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Best Regards,
Pradeep
Head Delivery - US Staffing
Global IT Search
Email:
