Only W2: Technical Program Manager – Mobile & Digital Platforms, Remote – East Coast

Role: Technical Program Manager – Mobile & Digital Platforms
Location: Remote – East Coast
Experience: 10+ years overall, with at least 5 years as a Technical Program Manager or in a similar technical delivery role

Job Summary
We are looking for an experienced Technical Program Manager to manage the end-to-end delivery of mobile and digital applications. The candidate will coordinate with engineering, QA, product, and
business teams to ensure applications are developed, tested, released, and supported successfully. The ideal candidate should have hands-on experience managing mobile application releases for iOS and Android, handling project budgets, tracking risks and dependencies, and reporting progress to senior leadership.

• Manage the complete delivery lifecycle of digital and mobile applications, from requirements and development to testing, release, and post-release support.
• Coordinate multiple engineering, QA, product, and business teams to ensure timely delivery.
• Define project plans, milestones, timelines, scope, and delivery priorities.
• Create and manage epics, features, user stories, and acceptance criteria based on business requirements.
• Manage resource capacity, effort estimation, project budgets, and financial tracking.
• Identify and manage risks, issues, dependencies, and escalations.
• Own release planning, testing readiness, UAT sign-off, Go/No-Go decisions, and rollback plans.
• Coordinate iOS App Store and Android Google Play releases, including approvals, phased rollouts, and production hotfixes.
• Track delivery metrics, application performance, defects, and release quality.
• Prepare status reports, dashboards, and presentations for senior management.
• Use Jira, Confluence, Excel, and AI/GenAI tools to improve delivery tracking and reporting.

• 10+ years of experience in IT project/program delivery, including at least 5 years in a TPM or equivalent technical delivery role.
• Strong experience managing end-to-end digital or mobile application development and releases.
• Working knowledge of iOS and Android application release processes.
• Experience coordinating multiple technical teams and managing complex dependencies.
• Strong skills in project planning, estimation, capacity planning, budget management, and risk management.
• Experience with release governance, UAT, Go/No-Go decisions, and production readiness.
• Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, dashboards, and reporting.
• Hands-on experience with Jira and Confluence; knowledge of Agile/SAFe delivery practices.
• Familiarity with application monitoring tools such as Datadog, Splunk, Grafana, or Firebase Crashlytics.
• Working knowledge of AI/GenAI tools and their use in program delivery.
• Excellent communication, stakeholder management, and executive reporting skills.

• Agile Coach
• Scrum Master
• Release Train Engineer (RTE)
• Product Owner
• The client needs a hands-on Technical Program Manager who takes accountability for end-to-end delivery, technical dependencies, budgets, risks, and production releases.