OVERVIEWVAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.
Job Type
Full-time
Location
Sierra Vista, AZ 85613 US (Primary)
Job Description
The Systems Administrator monitors and supports systems and systems infrastructure solutions to advance NETCOM's organizational goals and objectives. The position provides advanced-level technical expertise, as well as escalation support, for all managed systems, infrastructure, and services. The Systems Administrator actively works on multiple technical projects simultaneously. In addition, as a member of the Systems team, the Systems Administrator maintains shared responsibility for day-to-day technical support of the organization's workstations.
- Respond to trouble tickets and perform troubleshooting on the systems supporting the Joint Management Network infrastructure
- Maintain and administer systems standards, documentation, processes, and procedures
- Work with other departments to activate services and assists with problem resolution as required
- Prepare written reports and other documentation necessary to communicate ideas, concepts, and details necessary to accomplish specific goals
- Serve as the next level for troubleshooting, diagnosing, and repairing systems related impairments
- Perform training for fellow technical professionals and customers
- Monitor and handle unscheduled and scheduled maintenance work
- Ability to craft effective methods and procedures for group procedures
- Establish and recommend systems infrastructure policies and standards for the team and organization.
- Monitor performance, security, and availability of the server environment. Recommend changes in technologies and practices to improve these metrics.
- Following a build process: plan, build and implement virtual Windows and Linux servers Enforce security controls and maintain operation readiness
- Provide general support activities to restore service in break/fix situations
- Manage and maintain equipment and peripherals for the Global Management Team
Qualifications
- Experience with VMware products
- Experience with Windows Sever and Active Directory including Local Group and Security Policies
- Excellent time management skills and ability to balance multiple priorities
- Self-motivated and works well in a diverse team environment with the ability to meet deadlines
- Proficiency with Windows Server 2012 (R2) and 2016
- Capable to interpret system configuration event log
- Team Player with strong communication, organizational, and interpersonal skills.
- Self-motivated, with keen attention to detail and excellent judgment skills
- Capable of writing technical procedures that assist personnel on "how to" scenarios, as needed.
- Able to create and/or modify scripts (batch/PowerShell)
- Clearance: Must possess a Secret Security Clearance and be capable of obtaining and maintaining a Top Secret/SCI Security Clearance.
- Certifications: Must meet DoD 8570 requirements for IAT Level III Certification - CISSP, CASP CE, GCIH, or CISA, upon hire.
- Computing Environment Certification also required, i.e.; Microsoft Certified Systems Associate (MCSA), minimum. Microsoft Certified Systems Engineer (MCSE), preferred.
- Attendance: Must have the ability to work 8-hour shifts in an environment that requires 7 days/24 hour support.
DESIREABLE KEY TECHNOLOGIES:
- VMware
- Windows Server and Desktop
- BMC Remedy ITSM
- InfoVista
- Riverbed
- RedSeal
- NetCool
- ACAS
Clearance Level
Secret
Certifications
8570 compliance
VAE, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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