Job Title: Technical Support Technician
Duration: 6-month contract (potential extension/conversion)
Location: New Carlisle, IN
Pay Rate: $20 - 22/hr
Key Responsibilities:
Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. We always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.
As ID Network Technical Support Technician key responsibilities will include following :
- Monitoring the queue for new requests, changes or projects
- Plan and implement assigned project as per defined processes and standards
- Estimate project requirements in terms of time, cost and resources
- Follow change management guidelines during the execution of projects
- work with vendors as needed for the projects and monitor their work
- collaborate with cross functional teams including network TPM and engineers
- remain updated about the new technologies, processes and designs
- follow safety and security standards
- Troubleshoot network or physical component issues as needed during deployment
- Communicate with stakeholders and share regular updates
Qualifications :
Basic Networking knowledge
Understand TCP/IP networks, DHCP, Static IP
- Basic Cabling (Fiber Optic single mode and multimode) Knowledge
- Basic hardware and IT system understanding
- Understand setting up servers (rack installation, wiring servers, cable installation)
- Can lift and rack equipment up to 40 pounds
- Reliable transportation
Nice to Have:
- Experience working in a data center environment
- Time Management/Project Management skills
- Able to schedule heavy activities and meet timelines
- Strong work ethic
Education/Certifications:
Bachelor s degree in a related type field
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.
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