Hi,
The following requirement is open with our client.
Title : TrackWise Support Engineer
Location : Remote
Duration : 12+ Months
Rate :$55/hr on W2
Position : W2 Position
Relevant Experience (in Yrs.):
Job Description:
(Ideally should not be more than 3-5) · Experience wth TrackWise 9/10.x versions · Strong knowledge on Oracle PL/SQL · Strong knowledge on Crystal Reports · Excellent communication skills both for client and interpersonal · Experience with ITIL and SDLC Methodologies · Experience on Migration · Good experience of managing CAPA, Deviation and PR (Periodic Review)
Good-to-Have · Good Knowledge on configuration · Prior experience of working on support and maintenance environment · Undertanding of Good Documentation Practice (GDP) · Ability to understand domain and provide value additions on improvements.
SN Responsibility of / Expectations from the Role
1 To be able to work independently for Incidents/SRs
2 To be able to understand the GxP and Change Management process and adhere
3 To be able to independently understand user requirements and implement
4 To be able to work independently on CAPA, Deviation and PR (Periodic Review)