Senior Decisions Engineer

Senior Decisions.com Engineer / Subject Matter Expert (SME) with strong hands-on experience in the Decisions platform. The candidate will be responsible for designing, developing, and implementing decisioning workflows, guiding engineering teams, and establishing best practices for enterprise-scale implementations.

Key Responsibilities
1. Decisions Platform Development
• Design, develop, and implement solutions using Decisions.com platform
• Build and maintain:
o Rules engines
o Flows and workflows
o Integrations with external systems
• Perform hands-on configuration, deployment, and troubleshooting
• Optimize performance and scalability of decisioning solutions

2. Architecture & Solution Design
• Define end-to-end architecture for Decisions-based solutions
• Collaborate with business stakeholders to translate requirements into technical workflows
• Ensure solutions align with enterprise standards, scalability, and security
• Drive API-led and microservices-based architecture where applicable

3. Best Practices & SME Leadership
• Act as a Decisions platform SME across teams
• Define and document:
o Development standards
o Coding guidelines
o Design patterns
• Conduct knowledge sessions and mentoring for engineering teams
• Guide teams on performance tuning, debugging, and optimization

4. DevOps & Cloud Integration
• Implement CI/CD pipelines using GitHub Actions
• Manage deployments on Azure Kubernetes Service (AKS/Kubernetes)
• Integrate with Azure API Management (APIM) for API exposure
• Ensure automated deployments, monitoring, and rollback strategies

5. Data Integration & Management
• Integrate Decisions workflows with:
o MongoDB / CosmosDB (Vector DBs)
o Relational Databases (SQL Server, etc.)
• Design efficient data models and manage data flow pipelines
• Ensure data security and compliance standards are followed

6. Stakeholder Collaboration
• Work closely with:
o Business teams
o Solution architects
o DevOps teams
• Participate in requirement discussions and solution walkthroughs
• Provide technical leadership during design reviews

Required Skills & Experience:
Core Skills
• Strong hands-on experience with Decisions.com platform
• Expertise in:
o Flow design
o Rules engine implementation
o Integration patterns
• Proficiency in REST APIs and microservices architecture

Cloud & DevOps
• Hands-on experience with:
o Azure Kubernetes Service (AKS/K8s)
o GitHub Actions (CI/CD pipelines)
o Azure API Management (APIM)
• Exposure to containerization (Docker/Kubernetes)

Data Technologies
• Experience with:
o MongoDB / CosmosDB (including vector or semi-structured data handling)
o SQL databases
• Understanding of data modeling and performance tuning

Programming / Scripting
• Experience in one or more:
o Java / .NET / Python (preferred for integrations)
• Familiarity with scripting and automation

Soft Skills
• Strong communication and stakeholder management skills
• Ability to mentor and guide engineering teams
• Excellent problem-solving and analytical mindset
• Proactive and ownership-driven approach

Experience Level
• 12+ years overall IT experience
• 9+ years working specifically on Decisions platform (or similar decisioning tools)

Key Success Criteria
• Successful implementation of scalable decisioning workflows
• Establishment of reusable best practices across teams
• Improved delivery timelines through optimized architecture & DevOps

Nice-to-Have Add-ons (for strong candidates)
• Experience with AI/ML integrations or Decision Intelligence
• Knowledge of vector search / embeddings (Cosmos DB vectors, MongoDB Atlas Search)
• Exposure to enterprise integration frameworks