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SmartComm Project Manager

Boston, MA, US • Posted 3 days ago • Updated 2 days ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Mergers and Acquisitions
Communication
Workflow
PDF
Regulatory Compliance
Data Link Layer
Network Layer
Production Support
Batch Processing
Collaboration
Quality Assurance
Release Management
Post-production
Migration
Software Development Methodology
Change Management
Documentation

Summary

Position: SmartComm Project Manager

Location: Boston, MA

Model: (5 Days Office)

Job Type: Full time

Design, develop, and maintain SmartComm correspondence templates and document solutions.
Configure and customize customer communication workflows using Smart Communications CCM.
Implement business requirements for policy letters, statements, notices, and customer correspondence.
Develop and support PDF generation and document composition solutions.
Perform template enhancements, compliance driven updates, and production fixes.
Analyze incidents and provide L2/L3 production support.
Troubleshoot document generation, batch processing, and integration issues.
Collaborate with business analysts, QA teams, and client stakeholders.
Participate in release management, deployment, and post production support activities.
Support migration projects from legacy CCM platforms such as xPression, Documaker, or other correspondence systems. Ensure adherence to SDLC, change management, and documentation standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10236892
Position Id: OOJ - 5447-4448-1784241587
Posted 3 days ago

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