A/V & Event Specialist

RESPONSIBILITIES:
Kforce has a client in Ocoee, FL that is seeking an A/V & Event Specialist.

Summary:
The Audio Visual Support Specialist is responsible for supporting enterprise audio visual (AV) technology hardware and software systems. This role provides both in-person and remote technical support to internal customers and assists with a wide range of responsibilities including asset tracking, documentation, installation, configuration, remediation, and troubleshooting of IT and AV resources. The ideal candidate delivers exceptional service with clear communication, attention to detail, and strong follow-through.

Primary Responsibilities:
* Coordinate and support AV installations, room setups, and video conferencing sessions
* Provide support for virtual meeting applications such as Microsoft Teams, Zoom, and GoToMeeting
* Work with audiovisual equipment, including Microsoft Teams Rooms-certified devices
* Monitor and maintain collaboration systems using tools such as Microsoft Teams Admin Center and vendor monitoring portals
* Diagnose and resolve hardware, software, and network-related issues; determine repair or replacement needs
* Recommend strategies to improve the utilization and effectiveness of collaboration spaces, including new tools, devices, or practices
* Train end users and technical team members on proper use of AV equipment and collaboration tools
* Utilize Microsoft 365 applications including Outlook, Excel, Word, Teams, and Windows 10/11
* Collaborate with IT teams on enterprise projects and initiatives
* Maintain availability during standard onsite business hours (7:00 AM - 6:00 PM, Monday-Friday)
* Support after-hours events and provide travel-based technical support as required
* Travel up to 50% to remote sites for AV support and event coordination
* Perform additional duties as assigned
* Safely lift and move equipment up to 50 pounds

REQUIREMENTS:
* High School diploma/GED or equivalent required; Relevant certifications or advanced training strongly preferred
* Prior IT enterprise experience preferred.
* Ability to learn new systems and tools quickly in a dynamic environment
* Strong analytical thinking, problem-solving capability, and adaptability
* Effective at managing multiple tasks while working independently or collaboratively
* Ability to work well under pressure with strong organizational and time-management skills
* Demonstrated experience in AV system commissioning, ideally with an AV integrator or enterprise deployment team
* Proficiency with control systems such as Crestron and Q-SYS, as well as DSP configuration software
* Understanding of AV signal flow, AV-over-IP technologies, structured cabling standards, and rack build best practices

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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