Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies.
Outcomes and Activities: - This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
- Develop complex programming to extract and manipulate data
- Create reports regarding key performance indicators (KPI's)
- Investigate reporting trends
- Run ad hoc data requests for key business users
- Provide fraud related triggers reporting
- Automate recurring reports
- Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance
- Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies
- Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions
- Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal
- Provide reoccurring training, coaching, and mentorship to less senior level team members.
Knowledge and Skills: - Possess knowledge of the auto lending industry and related analytical tools
- Ability to apply analytical skills to solve problems creatively
- Act promptly and effectively when assigned tasks
- Communicate complex information to others in a way they can understand
- Work well with others in a team environment
- Be proactive and make recommendations as opportunities arise
- Be self-motivated and able to perform with minimal supervision
Requirements: - Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred)
- 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred)
- 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting
- 2+ years of recent experience leading or mentoring an analytics team
- Experience developing reporting to monitor predictive models
- Ability to work on multiple competing priorities
- Experience achieving objectives with minimal supervision
- Strong analytical problem-solving skills
- Strong attention to detail and a focus on accuracy
- Experience mentoring or providing guidance to less senior team members
- Apply analytical skills to solve problems creatively
- Ability to extract and manipulate large data sets
- Communicate complex information to others in a way they can understand
- Demonstrated ability to work on projects with broad requirements
Preferred: - 3+ years' experience in auto lending analytics
- Recent small company experience.
Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan
This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.
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Benefits - Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values: To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must:
- Identify the Right People by recognizing top talent
- Set Clear Expectations by managing change and directing others
- Train team members and focus on developing talent
- Performance Manage by ensuring accountability and driving results
- Create the Right Environment by establishing trust and managing conflict
- Maintain the Right Number of team members needed to build an effective team
Expectations: - Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice !
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S .
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
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