Position Title: Deposit Operations Associate II
Location: Glen Allen, VA
Clearance Requirements: None
Position Status: Contract
Pay Rate: $32/hr on W2
Position Description:
We are seeking a detail-oriented and experienced Deposit Operations Associate II to support daily deposit servicing operations within a fast-paced banking environment. This role is ideal for professionals with a strong foundation in deposit products, banking operations, and regulatory compliance who enjoy problem-solving, process improvement, and delivering excellent internal and customer service.
In this position, you will manage intermediate to advanced deposit maintenance activities, research complex transactions, support quality assurance efforts, and collaborate closely with internal partners to ensure accuracy, efficiency, and regulatory compliance across deposit operations.
This opportunity offers hands-on exposure to core banking systems, exception processing, regulatory reporting, and risk escalation, making it a strong next step for high-performing banking operations professionals.
Key Responsibilities:
Perform intermediate to advanced deposit maintenance for demand deposit, savings, and time deposit accounts
Respond to internal and customer inquiries within defined service level agreements (SLAs)
Own requests end-to-end, from intake through resolution and closure
Ensure compliance with banking regulations, including BSA/AML policies and procedures
Process and research complex exception items such as Positive Pay, Stop Payments, Unposted Items, Adjustments, and RIP items
Conduct quality assurance and quality control reviews on deposit transactions and imaged documents
Support dual control standards and identify potential operational or compliance risks
Process legal and regulatory documents including subpoenas, garnishments, levies, dormancy, and escheatment
Participate in year-end regulatory tax reporting and corrective reporting activities
Perform ICS/CDARS boarding to core banking systems with a high degree of accuracy
Assist with basic account reconciliations and general ledger (GL) understanding
Utilize multiple systems to research and resolve complex deposit issues
Support incoming and outgoing mail processing and document imaging
Collaborate on assigned projects and contribute to process improvement initiatives
Provide guidance and transaction approval support for Deposit Operations Associate I staff
Required Skills / Education:
High School Diploma or equivalent (required)
2+ years of deposit servicing experience OR 3+ years of banking operations or related experience
Prior experience in banking, accounting, or finance
Strong understanding of deposit operations, debits and credits, and basic general ledger entries
Experience with exception item processing and deposit maintenance workflows
Intermediate proficiency in Microsoft Office (Excel, Word, Outlook)
High level of accuracy with exceptional attention to detail
Strong written and verbal communication skills
Customer-focused mindset with the ability to work professionally across teams
Ability to prioritize multiple tasks, meet deadlines, and adapt to changing systems and procedures
Self-motivated, accountable, and comfortable working with minimal supervision
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team that advocates for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Never miss an opportunity! Create an alert based on the job you applied for.
