Payments Compliance Specialist

The Payments Platform team is looking for a Payments Platform Product Manager to focus on payments performance, compliance, and data service. You will work closely with cross-functional teams, including product, engineering, treasury, finance, and legal, to ensure that all payment systems and data are easily accessible to our merchants as well as compliant with regional and global regulatory frameworks.

• Gather, document, and thoroughly vet all payment data fields shared between client and External Payment Partners (~30 partners in total) and between external integrators and payment partners during binding and purchase flows. Start with highest risk partners (Alipay integrations) in the highest risk market.
• Coordinate engagement with external partners (especially Alipay and wallets onboarded through them) to ensure consistency between their understanding of data flows and ours.
• Conduct a preliminary self-audit and identify a list of data elements and/or integrations that might need further review/feedback from legal, privacy, and compliance. Collaborate with cross-functional teams and propose a risk mitigation plan if/where needed.

• Conduct audits related to payment and data flows between client and external partners. Provide recommendations based on regulation and industry best practices.
• Identify, assess, and mitigate potential compliance risks in payment data flows and processes. Ensure compliance-related issues are addressed in a timely manner.
• Monitor and analyze payment metrics, such as transaction volume, decline rates, etc., and identify opportunities for optimization.
• Operationalize anomaly and issue detection tools so that we can detect and resolve issues faster.
• Leverage data-driven insights to make informed recommendations on data and process improvements.

• 5+ years of experience in the payments industry.
• Familiarity with data tools such as: Splunk, Tableau, Numbers/Excel.
• Knowledge of international payment systems and cross-border transactions.
• Master's Degree in Business or Data Analytics