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Wilmington, DE - IT - DOJ - Technology & Support Services - Desktop Support Specialist 3

Wilmington, DE, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

DESKTOP SUPPORT
WINDOWS
MACOS
POWERSHELL
EXCHANGE
ACTIVE DIRECTORY
HELP DESK
CUSTOMER SERVICE
TROUBLESHOOTING
NETWORK TROUBLESHOOTING
SOFTWARE TROUBLESHOOTING

Summary

Position Description:

--> 6 months assignment

Desktop Support Specialist 3 (DSS3)
Bill Rate: ***
Onsite (Must be within an hour of Wilmington and will have to pay for parking)
In person interviews only

Category Summary: The Desktop Support Specialist (DSS)support in-house teams and responding person to helpdesk tickets.

Role Description:
-Respond to help desk tickets
-Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
-Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
-Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
-Troubleshoot basic network, software, and printing problems.

Minimum of 3 years’ experience
Must have customer service experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10317972
Position Id: 26-04620
Posted 5 hours ago

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