Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
Zensar is looking for a ServiceNow Developer in the Canada (Hybrid).
About the Role
- Design, develop, and enhance ITSM solutions including Incident, Problem, Change, Request, Knowledge, and CMDB.
- Build and maintain integrations between ServiceNow and third-party platforms using REST, SOAP, IntegrationHub, and MID Servers.
- Develop client-side and server-side scripts (Client Scripts, Business Rules, Script Includes, UI Actions) to support business logic.
- Configure and maintain workflows, Flow Designer flows, UI policies, data policies, notifications, and access controls.
- Collaborate with stakeholders and technical teams to gather requirements and translate them into effective ServiceNow solutions.
Experience:
- 5+ years of hands-on ServiceNow development experience with a strong focus on ITSM
- Must have: proven experience building integrations using REST and SOAP APIs
- Proficient in JavaScript, Glide API, and platform-specific scripting
- Solid understanding of CMDB structure, data model, and lifecycle management
- Experience with designing and implementing workflows using Flow Designer
- Strong grasp of ITIL processes and service management principles
- Hands-on experience with ACLs, form and list configurations, and catalog item development
Education:
- Bachelor’s/Master’s Degree – Information Technology
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:
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