Sr. Salesforce Business Analyst with Commerce Cloud

Role: Salesforce Business Analyst (CGEMJP00327385)
Duration: 12 Months
Location: Remote
Job Description:

• 5+ years experience as a Salesforce Commerce Cloud / Demandware Business Analyst/Administrator.
• Expert Level Experience with Salesforce Commerce Cloud Business Manager.

Roles and Responsibilities

• Work with clients and end users to gather, understand and define business requirements
• Assist with ongoing system Salesforce Commerce Cloud administration including but not limited to creating products, promotions, source codes, gift cards, coupons, sales tax and merchandising the site, configuration of Security functionality
• Maintain database integrity and accuracy via data cleansing, data uploads
• Assist with release evaluations including defining scope and priorities for system initiatives
• Troubleshoot production issues in a timely manner and provide internal support when needed
• Lead end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
• Train customer personnel to Manage the Storefront