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AI Platform Operations Lead - Claude & OpenAI

Seattle, WA, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

The Brixton Group

Fitment

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Job Details

Skills

Collaboration
Artificial Intelligence
IT Operations
Management
Attention To Detail
API
Licensing
Testing
Process Improvement

Summary

Duration: 12+ Months
Location: 1-2 days Hybrid in Seattle WA

*** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. ***

The AI Platform Operations Lead will serve as the cognitive lead, triage point, and backlog owner for operational work across Claude Enterprise, Claude Console, OpenAI API, and OpenAI Codex. This role owns prioritization, escalation, platform changes, troubleshooting, testing, configuration, access, licensing, and day-to-day operational execution across non-production and production environments.

The role requires a meticulous, detail-oriented operator who can work independently while maintaining strong governance and close engagement with engineering teams.

Required Skills:

Hands-on experience with Claude Enterprise.
Hands-on experience with OpenAI API.
Experience supporting AI platforms or enterprise technology operations.
Experience with troubleshooting, configuration, access, licensing, and testing.
Strong ability to independently manage a high-volume operational backlog.
Strong attention to detail and operational discipline.

Responsibilities:

Own the inbound operational backlog across Claude Enterprise, Claude Console, OpenAI API, and OpenAI Codex.
Serve as the primary triage and escalation point for platform issues and requests.
Prioritize work and coordinate escalation of blockers.
Monitor Anthropic and OpenAI releases, including new models, features, deprecations, and breaking changes.
Assess upcoming changes and proactively prepare for their impact.
Perform hands-on configuration, access, licensing, troubleshooting, and testing.
Execute operational activities across non-production and production environments.
Maintain strong governance and close engagement with engineering teams.
Identify and recommend process improvements.
Ensure the four supported platforms operate reliably and efficiently.

26-00982

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10212185
Position Id: 26-00982
Posted 6 hours ago

Company Info

About The Brixton Group

We are a values-based professional technology services firm with over 150 years of combined experience in the technology industry. We re deeply engaged in the successful pairing of the right people to the right projects, and we attribute our national presence to the referrals we ve received through current and past clients and candidates.

Our History

-Established in 1998

-Woman-Owned Business with national footprint

AWARDS

-Four straight years listed on Inc. Magazine s Fastest-Growing Private Companies in America.

-Three straight years listed on Charlotte s Fast 50.

We believe that when people find the ideal setting to express their talents, the possibilities are infinite. This is why we exist. We are inspired and guided by a greater purpose than profit.

Career Opportunities

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Chicago, Illinois

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Today

Duration: 6+ months Compensation: $65-70/hr Location: Onsite inChicago, IL or Minneapolis, MN We are looking for an experienced Java Full Stack Lead with strong hands-on development and technical leadership experience, along with practical experience using Claude/Anthropic AI tools in software development. Responsibilities: Lead the design and development of scalable, enterprise-grade full-stack applications. Develop backend services and APIs using Java, Spring Boot, and microservices archite

Full-time

Compensation information provided in the description

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