JIRA Administrator (Atlassian Platform Administrator)

3+ years of hands-on JIRA administration experience

    Strong understanding of:

        JIRA workflows, schemes, and configurations

        Agile methodologies (Scrum, Kanban)

    Experience with JIRA Cloud or Data Center (specify which you use)

    Ability to translate business requirements into system design

    Strong problem-solving and systems thinking skills

    Experience with:

        JIRA automation (advanced rules)

        ScriptRunner or similar tools

        REST APIs and integrations

    Experience scaling JIRA across multiple teams or departments

    Familiarity with Atlassian Access, SSO, and security controls

    Experience with reporting tools or data extraction

    Background in software development, DevOps, or systems architecture

Key Skills

    Systems thinking (understanding cross-team workflows)

    Process design (not just tool configuration)

    Stakeholder communication (technical + non-technical)

    Attention to detail (small config errors have big impact)

    Governance mindset (preventing long-term entropy)

Success Metrics

    Reduced workflow complexity and duplication

    Increased adoption and user satisfaction

    Improved reporting accuracy and visibility

    Reduction in manual work via automation

    Stable, performant, and well-governed JIRA environment