Remote- Network & Security Engineer

Network & Security Engineer

About the Role

Bastille Networks is seeking a hands-on Network & Security Engineer to support and maintain the company's enterprise network and security infrastructure. This is an operations-focused position for an engineer who enjoys troubleshooting live production issues, managing ticket queues, and keeping mission-critical systems running smoothly.

The ideal candidate has strong networking fundamentals, excellent troubleshooting skills, and experience supporting end users across Windows, macOS, and Ubuntu environments. This is not a network design or architecture role—it is focused on day-to-day operational support and infrastructure reliability.

Key Responsibilities

• Monitor, maintain, and troubleshoot enterprise network infrastructure.
• Configure and support Cisco routing, switching, VPNs, firewalls, and wireless infrastructure.
• Manage and resolve network-related incidents through the IT ticketing system.
• Provide Tier 2/3 support for networking and security issues.
• Support Cisco ASR routers, Cisco Wireless Controllers, and other Cisco networking equipment.
• Maintain VPN connectivity and firewall configurations.
• Provide IT support for Ubuntu, macOS, and Windows systems.
• Troubleshoot hardware, software, networking, and end-user issues.
• Perform general office IT support, including workstation setup and maintenance.
• Document issues, resolutions, and infrastructure changes.
• Collaborate with internal teams to ensure reliable network operations and security.

Required Qualifications

• U.S. Citizen.
• CCNP Certification with 1–2 years of professional experience OR 5–6 years of Network Engineering experience.
• Strong hands-on experience with Cisco networking technologies.
• Experience supporting:
  • Cisco ASR Routers
  • Cisco Wireless Controllers
  • VPN technologies
  • Enterprise Firewalls
  • Routing & Switching
• Experience supporting Ubuntu, macOS, and Windows operating systems.
• Strong troubleshooting and incident resolution skills.
• Experience working with IT ticketing systems and supporting end users.
• Excellent communication and customer service skills.

Preferred Qualifications

• Experience supporting enterprise network operations.
• Familiarity with security best practices and firewall administration.
• Experience in fast-paced production IT environments.
• Strong documentation and organizational skills.

What We're Looking For

• Hands-on Network Engineer who enjoys solving real-time production issues.
• Strong operational mindset with excellent troubleshooting abilities.
• Comfortable managing multiple support tickets and priorities.
• Team player with excellent communication and customer support skills.
• Someone who thrives in an onsite, collaborative engineering environment..

Why Join Bastille Networks?

• Direct Hire opportunity with competitive compensation.
• Work with cutting-edge enterprise networking and security technologies.
• Join a collaborative engineering team where your technical expertise has a direct impact on daily operations.
• Opportunity to build and strengthen enterprise networking, security, and infrastructure support skills in a fast-paced environment.