SAP PROGRAM MANAGER / IT DELIVERY LEAD (SAP RETAIL)

Title: SAP Program Manager( SAP IS Retail )
Location: Emeryville, CA (Hybrid)
Position Type: Full Time/ Contract
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Key Responsibilities
Client Stakeholder Management & Communication
Act as the primary onsite point of contact for IT and business leadership at the client
organization.
Translate complex technical concepts into clear, business-relevant insights.
Manage stakeholder expectations and balance competing priorities effectively.
Lead governance meetings, steering committee discussions, and executive status reporting.
End-to-End Program Delivery Ownership
Drive programs with a focus on business value realization, not just delivery completion.
Oversee project health including scope, schedule, budget, risks, and resource planning.
Proactively identify and mitigate delivery risks and blockers.
Ensure SAP solutions align with Finance, Supply Chain, Merchandising, and Retail Operations
processes.
Onsite Offshore Delivery Coordination
Collaborate closely with offshore delivery teams to ensure seamless execution across
geographies.
Convert business requirements into clear, actionable technical and functional specifications.
Provide retail domain context to improve delivery quality and reduce rework.
Ensure smooth communication and coordination across distributed teams.
Required Qualifications & Experience
6 8 years of strong hands-on experience in SAP Retail environments (SAP IS-Retail, S/4HANA
Retail, Finance, Pricing, Inventory Management, etc.).

ROLE: SAP PROGRAM MANAGER / IT DELIVERY LEAD (SAP RETAIL)
LOCATION: EMERYVILLE, CA ( HYBRID )
Proven experience in client-facing roles within IT consulting or system integration
environments.
Strong track record in managing global onsite offshore delivery models.
Experience engaging and influencing senior stakeholders (Director / VP level).
Strong understanding of retail business processes including omnichannel commerce, supply
chain, and store operations.
Preferred Skills
SAP S/4HANA Retail transformation experience.
Program management / PMO leadership experience.
Strong communication, negotiation, and stakeholder management skills.
Experience in large-scale enterprise retail transformation programs.