San Ramon, California
•
5d ago
Role -Senior Software Engineer Long Contract Location-San Ramon, CA (Onsite) We''re looking for a senior engineer to own and extend the platform that powers customer support operations, an AI-driven Python/FastAPI service connecting Gladly, Sierra AI, Zoho CRM, and Shopify. What you''ll build: - AI conversation classification pipelines using OpenAI GPT-4o, AWS Bedrock, and sentence embeddings (BGE/SentenceTransformers) - Event-driven serverless backend on AWS Lambda + SQS - Integrations with Gla
Easy Apply
Contract
Depends on Experience




