ServiceNow Technical Lead, on-site

Role: ServiceNow Technical Lead, on-site in New Brunswick, NJ- Full-time

Job description: 392082/-HE

Experience Required: 10 - 25 + Years

Must Have Technical/Functional Skills

• Design and development: Design and develop custom applications and workflows within ServiceNow, specifically tailored for legal processes.
• Platform customization: Customize the platform to optimize workflows, improve efficiency, and implement features for legal service delivery.
• Integrations: Implement integrations between ServiceNow and other enterprise systems to ensure data flow and process consistency.
• Collaboration: Work with legal and IT stakeholders to gather requirements and translate them into technical solutions.
• Testing and troubleshooting: Conduct system testing, troubleshoot issues, and provide ongoing maintenance and support for the platform.
• Documentation: Create and maintain technical documentation for configurations, customizations, and integrations.
• Support: Provide end-user support and training for the legal applications

Roles & Responsibilities

• Act as technical lead for ServiceNow LSD implementations
• Own solution design, development, and technical decision-making
• Work closely with legal, compliance, and IT stakeholders
• Build and review custom solutions, integrations, and automations
• Mentor developers and ensure delivery quality