Job Title: SAP Functional Consultant CRM & SD (Order-to-Cash)
Location: Santa Clara, CA (Onsite 5 days)
Duration: 6-12 Months+
Must Have Skills
Skill 1 15+ years of hands-on SAP Functional experience.
Skill 2 Strong expertise in:
SAP CRM
SAP SD
Order-to-Cash (O2C) processes
Skill 3 Configure and support solutions in SAP ECC landscapes
Job Summary
We are seeking an experienced SAP Functional Consultant with deep expertise in SAP CRM and SAP SD, specializing in Order-to-Cash (O2C) processes. The role requires strong functional knowledge across SAP ECC, hands-on exposure to SAP Fiori, and the ability to work closely with business stakeholders in Hi-tech or discrete manufacturing environment. S/4HANA exposure is a strong plus.
Key Responsibilities:
- Lead functional design, configuration, and support for SAP CRM and SAP SD
- Own and optimize end-to-end Order-to-Cash (O2C) processes, including:
o Opportunity to Order
o Order Management
o Pricing & Rebates
o Contracts
o Billing & Invoicing
o Returns & Credit Management
- Engage with business stakeholders to gather requirements and translate them into functional solutions
- Configure and support solutions in SAP ECC landscapes
- Collaborate with technical teams on enhancements, interfaces, reports, and integrations
- Support and enable SAP Fiori applications, including functional validation and UAT coordination
- Participate in testing phases (Unit, SIT, UAT) and ensure timely defect resolution
- Provide post-go-live support and continuous process improvement recommendations
- Develop functional documentation, business process flows, and end-user training materials
Required Qualifications
- Bachelor's degree in information systems, Engineering, or related field
- 15+ years of hands-on SAP Functional experience
- Strong expertise in:
o SAP CRM
o SAP SD
o Order-to-Cash (O2C) processes
- Proven experience working with SAP ECC
- Functional experience with SAP Fiori apps
- Strong business process knowledge, preferably in:
o Semiconductor equipment manufacturing, or
o Discrete manufacturing environments
- Excellent communication skills, with the ability to:
o Interact effectively with business users and IT teams
o Explain complex SAP concepts to non-technical stakeholders
o Lead workshops and requirement discussions
Nice-to-Have Skills:
- Exposure to or project experience with SAP S/4HANA
- Experience supporting ECC to S/4HANA transformation initiatives
- Understanding of CRM SD FI integration points
- Prior experience in high-tech or manufacturing-driven organizations
Soft Skills:
- Strong analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Strong stakeholder management and business partnering capability
- Ability to work independently in a fast-paced, onsite/hybrid environment
Best Regards
Mohd Suhaib
Cardinal Integrated Technologies
Direct:
Ph: Ext 329
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