Client Partner

Here is the Job Description: 

Job Title: AI Client Partner 

Client Location: Wayne, PA

Type: Remote

Length: Full Time Permanent

Role Overview

Client is looking seasoned Client Partner to own and grow strategic client relationships while ensuring high-quality delivery through global teams. This role sits at the intersection of client engagement, revenue growth, and delivery leadership, with a strong emphasis on partnering with offshore teams—particularly in India—to drive scalable, high-impact outcomes. 

As an Enterprise AI solutions provider, our company helps organizations modernize operations, unlock data value, and accelerate intelligent automation. The Client Partner will play a critical role in aligning our AI-led capabilities to clients’ transformation agendas, expanding long-term strategic partnerships, and directly driving revenue growth.

The ideal candidate combines commercial ownership, delivery leadership, and consultative engagement to expand accounts and shape AI-enabled transformation programs. 

Key Responsibilities

Client Relationship & Revenue Growth

• Serve as the primary executive point of contact for assigned client accounts
• Build trusted relationships with senior client stakeholders and decision makers
• Own and carry an annual revenue quota tied to assigned accounts
• Proactively identify opportunities to expand AI and digital services within existing clients
• Develop and execute account growth strategies aligned to client transformation priorities 

Strategic Insight & Solution Shaping

• Develop deep understanding of clients’ business, technology, and transformation roadmaps
• Identify where Enterprise AI solutions can drive measurable business value
• Feed client intelligence back into internal teams to support solution design and innovation
• Partner with delivery, AI, and pre-sales teams to shape compelling, outcome-based proposals 

Commercial Ownership

• Own P&L accountability for assigned accounts
• Manage revenue targets, margins, and profitability
• Build and manage a qualified pipeline to meet and exceed quota
• Drive forecasting, account planning, and financial performance reviews 

Delivery Leadership

• Collaborate closely with offshore delivery teams, particularly in India
• Ensure alignment between client expectations and delivery execution
• Provide governance and leadership to ensure quality, timeliness, and client satisfaction
• Support escalation management and risk mitigation when needed 

Proposal & Deal Leadership

• Lead and contribute to proposal development for new and expanded engagements
• Present Enterprise AI solutions and value propositions to client executives
• Support commercial structuring and negotiations in partnership with leadership teams 

Required Experience

• 12+ years of experience in client management, consulting, or IT services leadership
• Proven track record of carrying and achieving revenue quotas
• Experience managing and growing enterprise client accounts
• Direct experience leading and working with offshore delivery teams, especially in India
• Demonstrated ownership of P&L, margin management, and account profitability
• Experience leading or supporting complex proposal development
• Exposure to AI, analytics, automation, or digital transformation initiatives 

Key Skills & Competencies

• Strong ability to build relationships with senior client leaders
• Excellent oral and written communication skills, including executive presentations
• Strong commercial mindset with the ability to identify, pursue, and close growth opportunities
• Ability to connect business challenges with AI-enabled solutions
• Strong collaboration skills across onshore and offshore teams
• Proactive, ownership-driven, and results-oriented leadership style 

Preferred Qualifications

• Experience in Enterprise AI, data platforms and intelligent automation
• Background in consulting, global IT services, or managed services environments
• Experience managing multi-million-dollar accounts 

What Success Looks Like

• Consistent quota attainment and revenue growth across assigned accounts
• Strong executive client relationships and high client satisfaction
• Successful expansion of Enterprise AI–led engagements
• Healthy pipeline and predictable forecasting
• Effective collaboration with offshore teams resulting in consistent delivery excellence