IT Desktop Associate II- 3 month contract/5 days onsite Gaithersburg, MD

Arlington, VA, US • Posted 10 hours ago • Updated 10 hours ago

Contract W2

On-site

$20 - $24/hr

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

Research
Biomedicine
Technical Support
Computer Hardware
Network
ProVision
Management
ServiceNow
Microsoft Exchange
Active Directory
iPhone
iPad
Service Desk
SAP BASIS

Summary

IT Desktop Associate II

This company's mission is to advance scientific discovery and medicine by delivering solutions that accelerate cell and gene therapy and biomedical research. We believe biomedical science is the most powerful force for transforming how cancer, autoimmune, and neurodegenerative diseases are treated.

The company is located in Gaithersburg, MD and will be 5 days onsite.

This position is a 3-month contract.

What You Will Be Doing:

Provide first-line technical support for end users, troubleshooting hardware, software, network, and access issues via ticketing systems, phone, and email.
Diagnose and resolve common desktop, application, and account-related problems, escalating complex issues to higher-tier teams as needed.
Provision, configure, and maintain user accounts, devices, and permissions across systems such as Active Directory, email, and endpoint management tools.
Document issues, resolutions, and procedures to improve knowledge bases, response times, and overall service quality.

Required Skills & Experience:

Service Now
Intune
Exchange Admin Center
Active Directory
Apple iPhone and iPad
Notebook and Workstation configuration
Service Desk support

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position doesn't provide sponsorship.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 865716
Posted 10 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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