Product Lead – Rewards & Loyalty


Resourcesoft, Inc.
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Job Details
Skills
- Agile
- Jira
- SQL
- Azure
Summary
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7+ years of experience in digital product management and Agile software delivery within the financial services sector.
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Proficiency in Jira for technical backlog management, sprint tracking, and Agile project orchestration.
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Experience in SQL for performing data analysis to validate product requirements and business insights.
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Experience with Azure DevOps for managing software release cycles and developer workflows.
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Experience with Confluence for documenting functional specifications and product architecture blueprints.
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Experience with Power BI and Miro to execute data-driven customer journey mapping and KPI reporting.
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Excellent verbal and written communication skills for managing cross-functional stakeholder relationships.
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Lead the end-to-end delivery of rewards and loyalty product initiatives using Jira and Azure DevOps.
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Architect detailed user stories and technical requirements within the Confluence and Miro platforms.
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Orchestrate Agile ceremonies including backlog refinement, sprint planning, and technical retrospectives in Jira.
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Utilize intermediate SQL to extract and analyze customer data for product feature prioritization.
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Manage User Acceptance Testing (UAT) and technical defect resolution within the Azure DevOps environment.
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Design comprehensive customer experience workflows and digital banking journey maps using Miro.
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Coordinate technical releases and deployment schedules across integrated digital banking systems.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
- Dice Id: 10117734
- Position Id: 21638-27990-11459
- Posted 2 days ago
Company Info
About Resourcesoft, Inc.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
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