Client Account Manager - Patient Access and Education

InizioEngagehasa long-standing partnershipwitha leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.The company is looking to launch ateam ofClinical Educators and Access and Reimbursement specialists.

We are seeking a Client Account Manager to be the primary point of contact for the client, ensuring successful project delivery andto achieveoperational excellence in order to exceed client expectations.Thisrole will also oversee the operations of the Clinical Educators and Virtual Access and Reimbursement Manager.The ideal candidate willbea seasonedleader who has worked invirtualclinical educationor access and reimbursement roles.

This is your opportunity to joinInizioEngageandrepresent a top biotechnology company!

What?sin it for you?

• Competitive compensation
• Excellent Benefits ?accruedtime off, medical, dental, vision, 401k, disability & life insurance, paid maternity andpaternity leavebenefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

• Communicate with key client contacts regularly (written and verbal) to update on project performance, gain feedback, and build relationships; network toidentifyfuture opportunities.
• To work with and liaise with relevant internal and external client departments to ensure smooth,timelydelivery of project developments/enhancements thatexceedsclients? expectations.
• To design businessreviews, KPI?s, employee development plans, monthly reports, and various client requests whenever needed.
• To take accountability for profitability of project, by ensuringaccurateandtimelyinvoicing, attendance trackers, expense analysis trackers, P&L review, and recruitment.
• Provide coaching and performance management for the teammembersand all other assigned direct reports.
• Ensure thatfieldactivities are in compliance with all regulations.
• To organize employee training,conferencesand individual client meetings.
• To arrange project review meetings, client updates, new business development leads, and recruiting/interviewing ofpotential employees.
• Attend client meetings, operational meetings, conferences, and other various commitments when needed.
• Administrative management offield Clinical Educatorteam.

What do you need for this position?

• 4-year Degreein life sciences orhealthcarefrom an accredited College or Universityrequired.
• Prior experience within the Pharmaceutical and Healthcare Industry.
• 5+ years of experience in roles requiring increased responsibilities for both the managing of direct report employees as well as the operational execution of client contracts to exceed projected goals.
• 2+ years managing remote based employees.
• Experience working within therespiratory space preferred.
• A practical understanding of thecurrentPharmaceutical and Healthcare industries.
• Successinleading both internal and external teams over extended periods of time.

This is aremote basedrole. The jobholder maybe requiredto travel up to 50%

AboutInizioEngage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers,peopleand providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.