General informationCountry
USA
State
Ohio
City
Cincinnati
Descriptions & requirementsAbout the role: We are seeking a highly skilled Data Analyst focused on Process Improvement to join our team. The ideal candidate will leverage data, automation, and structured problem-solving to identify and deliver measurable operational improvements. This role goes beyond traditional reporting; You will partner on initiatives end-to-end, from discovery and analysis to implementation and impact measurement.
What's in it for you: - $63,000 - $78,000 base salary + performance bonuses
- Unmatched career growth potential with structured paths and mentorship for advancement
- Comprehensive benefits package
- Health, dental and vision coverage
- 401(k) with company match
- Perks including employee discounts, financial wellness planning and more
- Up to $5,000/year tuition reimbursement
- Employee referral bonuses
- Certified Great Place to Work with 900+ lifetime workplace award wins
What you'll be doing: - Data analysis and reporting:
- Build and maintain scalable datasets and data models using SQL and BI tools
- Define and track key process performance metrics (KPIs), including baseline and future-state comparisons
- Translate complex data into clear, actionable insights and recommendations
- Move beyond descriptive reporting to proactively surface trends, risks, and opportunities
- Process improvement:
- Analyze end-to-end workflows to uncover inefficiencies, bottlenecks, and optimization opportunities
- Quantify business impact (e.g., cycle time reduction, error reduction, capacity gains) and track results over time
- Problem solving and decision support:
- Conduct root cause analysis to address issues and prevent recurring inefficiencies
- Provide actionable insights and recommendations to support data-driven decision making
- Stakeholder collaboration:
- Partner with stakeholders to understand business needs, prioritize projects, and align improvements with organizational goals
- Translate technical findings into clear, business-friendly communication
- Automation and innovation:
- Identify opportunities to automate repetitive tasks and improve data workflows
- Modernize existing tools (e.g., Excel/VBA-based reporting) into scalable, maintainable systems
What you need: - 3-5 years of experience in data analysis, process improvement, or a related role
- Bachelor's degree in data analytics, business analytics, or related field
- Advanced experience with Power BI (or similar tools) for dashboarding and data modeling
- Strong SQL skills for data extraction, transformation, and analysis
- Proven ability to independently scope ambiguous problems and deliver end-to-end solutions
- Experience identifying and implementing process improvements with measurable impact
- Strong analytical thinking and structured problem-solving skills
- Excellent communication skills with the ability to influence non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Familiarity with other data analysis tools and programming languages (e.g., Python, R) is advantageous
- Strong interpersonal skills, a proactive mindset, and the ability to work independently and as part of a team
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at
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