Responsible for directing and guiding a dynamic program management organization to manage and drive a portfolio of strategic initiatives across various business domains. Leads with an emphasis on accountability, ensuring the right level of rigor and visibility is provided for desired outcomes. This role demands a visionary thought leader to steer the organization toward successful value delivery. Responsibilities include ensuring rigorous program management standards, risk management, financial oversight, and executive-level reporting to support the company's strategic objectives.
The Director Data and Technology, Strategic Management Office is a senior leadership role responsible for shaping and executing the enterprise-wide digital transformation and technology modernization strategy. This individual will lead the Strategic Management Office (SMO) within the Data & Technology (D&T) organization, driving the definition, integration, and delivery of FedEx's most critical transformation initiatives. This role requires a visionary leader who can build and manage a high-performing organization, establish robust governance frameworks, and serve as a trusted advisor to D&T executives and senior business partners. The Director is accountable for ensuring the portfolio of transformation programs aligns with the future-state architecture, delivers measurable business value, and positions FedEx for future success
ESSENTIAL FUNCTIONS- Leadership
- Ability to inspire, motivate, and guide individuals and teams toward achieving common goals while fostering a positive work environment.
- Lead, mentor, and develop a high-performing organization of program management professionals, including managers and senior staff.
- Define the vision, strategy, and operational model for the Strategic Management Office (SMO).
- Champion a culture of strategic thinking, accountability, data-driven decision-making, and continuous improvement.
- Oversee organizational design, resource planning, and budget management for the SMO.
- Strategic Consulting
- The capacity to think analytically and make decisions that align with the organization's long-term objectives and vision.
- Program Oversight
- Lead the program management organization to provide comprehensive oversight for sub-projects from ideation through execution, ensuring alignment with strategic goals.
- Design and implement enterprise-level governance structures and decision-making processes to ensure effective oversight and execution of the transformation portfolio.
- Provide ultimate oversight for the execution of complex, cross-functional programs, holding teams accountable for managing risks, dependencies, and outcomes.
- Standards & Execution
- Ensure adherence to common program management standards and operating models to guarantee robust execution and accelerated delivery of projects.
- Establish and monitor key performance indicators (KPIs) and value realization metrics for the entire portfolio, ensuring programs deliver on their promised benefits.
- Reporting & Insights
- Develop insights to maintain continuous visibility into program progress and outcomes. Present to executives on risks, roadblocks, successes, and overall program health.
- Financial Management
- Partner with finance to oversee project costing and valuation, ensuring financial targets are met.
- Executive Advisement and Stakeholder Management
- Serve as a key advisor to senior executive leadership (VPs, SVPs) on the health, progress, and strategic alignment of the transformation portfolio.
- Develop and deliver compelling, high-impact communications and recommendations to the highest levels of the organization.
- Build and maintain strong relationships with senior business and technology leaders to drive consensus, navigate complex organizational dynamics, and ensure seamless collaboration.
- Enterprise Program Portfolio and Roadmap Ownership
- Own the definition and development of the enterprise technology roadmap in partnership with D&T VPs and Enterprise Architecture.
- Ensure the portfolio of digital transformation and technology modernization programs is strategically aligned, scoped, and sequenced to maximize business value and ROI.
- Drive alignment between business strategy and technology execution, ensuring all major initiatives support enterprise goals.
Preferred Qualifications - Master's Degree (MBA, MS) strongly preferred.
- 10+ years of experience leading large-scale, complex transformational programs, portfolios, or enterprise change initiatives in a technical environment.
- Deep expertise in technology strategy, enterprise architecture, and modern digital platforms.
- Proven track record of building and developing high-performing teams in a matrixed, enterprise environment.
- Demonstrated experience shaping strategy and influencing outcomes at the senior leadership level.
- Exceptional financial acumen, with direct experience in departmental budgeting, long-range forecasting, and building value-based business cases.
- Extensive experience leading enterprise-scale digital transformation or technology modernization programs from strategy to execution.
- Mastery of executive-level communication, including storytelling, presentation development, and the ability to distill complex topics into clear, actionable insights.
- Proven ability to leverage analytics tools (e.g., Power BI) and AI to drive strategic insights and operational efficiency.
- Relevant certifications (e.g., PgMP, Scaled Agile) are a plus.
Minimum EducationBachelor's Degree/equivalent in business administration or related discipline.
Minimum ExperienceSeven to ten (7-10) years of experience in program management in a business environment or strategy consulting with a demonstrated strong understanding of business and financial planning functions. Three (3) years of management experience in the last five (5) years required.
Knowledge, Skills, and AbilitiesExcellent business acumen, organizational awareness, human relations, problem solving, and verbal and written communication skills. Ability to influence others, develop strategy, lead people, and drive executive level programs.
Preferred Qualifications: Pay Transparency: Pay: Collierville, TN Pay Range : $13,169.66/month - $18,108.28/month; U.S. Pay Range: $12,476.52/month - $22,873.62/month; Plano, TX Pay Range: $13,862.80/month - $19,061.35/month; Pittsburgh, PA Pay Range: $13,862.80/month - $19,061.35/month
Additional Details: Pay Transparency:The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.
For details on our comprehensive benefits, click here.Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Never miss an opportunity! Create an alert based on the job you applied for.
