EDI Operations Manager

Location: Charlotte, NC 28216 (Hybrid 2 days onsite)

Duration: 10 months contract with possible extension

Job Description:

• Act as the primary owner of all EDI processes within client Optical Communications.
• Commercial EDI interfaces with Customers
• Manage EDI integrations that support key Commercial activities (orders, forecasts, ASNs, invoicing) and GSM procurement processes.
• Commercial EDI Interfaces integrating with SAP BN (Ariba)
• Integration from IBM Sterling to and from SAP ECC
• Integration from Axway to SAP ECC (EMEA)
• 3PL Warehouse integration via EDI/XML (Picking, Receipts, Inventory Adjustments, etc.)
• GSM EDI interfaces
• Translate commercial and procurement requirements into functional and technical specifications.
• Oversee the IBM Sterling and ensure high availability, performance, and compliance with client standards.
• Enter and manage all requests to IBM
• Manage all IT spend (forecast and actual) for IBM
• Serve as COCs primary contact for IBM Sterling, EDI service providers, and relevant consulting partners.
• Monitor service performance, SLAs, incident resolution, and upgrade cycles.
• Evaluate vendor capabilities and make recommendations for platform or workflow improvements.
• Oversee and Manage Operational activities provided by Corporate IT teams (SAP and Integration)
• Coordinate onboarding and maintenance of customer and supplier trading partners.
• Monitor daily transaction flows, proactively identify issues, and lead resolution across IT, Commercial, Supply Chain, and GSM teams.
• Ensure adherence to EDI standards (ANSI X12; EDIFACT if required) and commercial compliance requirements.
• Partner with Commercial, SAP ERP, and integration teams to ensure seamless data flow between backend systems and EDI interfaces.
• Ownership of the EDI enhancement and break/fix intake process, including review, prioritization, and coordination with business partners. (Does this stay with Brandon?)
• Perform and/or oversee SAP EDI configuration activities including partner profiles, output condition records, mapping condition records, and required Z tables for EDI enablement.
• Coordinate and/or execute technical setup activities in IBM Sterling including connection setup, routing, mapping deployment, and integration readiness.
• Lead testing-phase communications with internal and external stakeholders, including business notifications, customer communication for technical requirements, test readiness alerts, and confirmation of transaction success.
• Coordinate testing activities including validation of inbound and outbound SAP IDocs/EDI transactions, inFlight transmission monitoring, customer-portal confirmation, and approvals.
• Own go live readiness including production validation of SAP/EDI mappings, coordination of implementation dates, and participation in go live cutover and verification meetings.

Required Skills:

• 5+ years of hands-on EDI experience, preferably in a manufacturing or supply chain intensive environment.
• Experience supporting commercial-facing business processes (orders, shipping, invoicing).
• Experience with IBM Sterling VAN strongly preferred.
• Familiarity with ERP systems used in manufacturing and distribution (SAP, Oracle, etc.).
• Experience supporting procurement or supplier communications preferred.
• Project management experience required; formal PM training or certification a plus.
• Proficiency with project management tools and methodologies.
• PM certification on Agile, Scrum preferred
• Expertise in negotiating vendor managed SLA to manage and lead EDI projects.
• Strong understanding of EDI standards (ANSI X12; EDIFACT optional).
• Experience with integrating EDI with SAP (ECC/S4) as primary ERP
• Knowledge of SAP and SAP IDOCs
• Experience with integrating EDI utilizing XML
• Experience with core transaction sets used in commercial and procurement processes, such as:
• 810, 820, 830, 840, 850, 855, 856, 860, 940/945
• Ability to manage mapping development, testing, and validation.
• Familiarity with integration layers, APIs, flat files, and middleware concepts.
• Familiarity with EDI mapping tools such as Seeburger and BTP Integration suite a plus
• Awareness of basic scripting and automation framework in terms of EDI processing.

Desired Skills:

• Strong communication skills, with the ability to interface confidently with Commercial and GSM partners.
• Detail oriented with strong analytical and troubleshooting skills.
• Ability to manage multiple priorities while delivering high-quality, timely results.
• Strong team orientation with the ability to collaborate across IT and business functions.
• Continuous improvement mindset with a drive for operational excellence.
• Reliable EDI operations with minimal disruptions and high transaction accuracy.
• Positive relationships with Commercial and GSM stakeholders.
• Timely delivery of IT projects aligned with business expectations.
• Efficient onboarding of new trading partners and reduction of EDI exceptions.
• Improved automation and reduced manual interventions across Commercial and procurement processes.
• Strong vendor performance and optimization of the IBM Sterling VAN.

Education:

• Bachelor s degree in Information Technology, Computer Science, Supply Chain, Business, or related field.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.