Microsoft Dynamics Manual Tester Sr.

Technical Skills:

Role Description: 

We are seeking a meticulous and proactive Tester to join our quality assurance team, focusing on Microsoft Dynamics applications.  The ideal candidate will be responsible for planning, executing, and documenting manual and automated tests to ensure the quality, reliability, and performance of our Microsoft Dynamics solutions. This role will work closely with developers, business analysts, and end-users to deliver high-quality business applications that meet organizational needs.

Responsibilities:

·         Test Planning: Develop detailed test plans, test cases, and test scripts based on business requirements and technical specifications for Microsoft Dynamics applications.

·         Test Execution: Perform manual and automated testing of Dynamics 365 modules, including functional, regression, integration, and user acceptance testing.

·         Defect Management: Identify, document, and track defects; work with development teams to ensure timely resolution and retesting.

·         Requirements Analysis: Collaborate with business analysts and stakeholders to understand business processes and translate them into effective test scenarios.

·         Test Documentation: Maintain comprehensive test documentation, including test results, coverage metrics, and quality status reports.

·         Continuous Improvement: Recommend improvements to testing processes, tools, and methodologies to enhance product quality and team efficiency.

·         User Support: Assist end-users during UAT and provide support for testing-related queries and issues.

·         Compliance & Best Practices: Ensure testing activities comply with organizational standards and best practices.

Required:

·         Bachelor’s degree in - Computer Science, Information Systems, or a related field.

·         3+ years of experience in software testing, preferably with Microsoft Dynamics 365 applications.

·         Familiarity with Dynamics 365 modules, workflows, and business processes.

·         Experience with test management tools (e.g., Azure DevOps, Jira, and TestRail).

·         Strong analytical, problem-solving, and communication skills.

·         Attention to detail and a commitment to delivering high-quality results.

Preferred:

·         Experience with MS Dynamics products at the Department of Veteran’s Affairs

·         Experience with test automation tools (e.g., Selenium, EasyRepro, RSAT, and Playwright).

·         Knowledge of API testing and integration testing.

·         Microsoft Dynamics 365 or QA certifications.

·         Experience working in Agile/Scrum environments.

·         Familiarity with Microsoft Power Platform (Power Apps, Power Automate).

·         Prior experience collaborating with Veterans Affairs stakeholders to optimize CRM workflows and enhance service delivery.

·         Demonstrated experience implementing or supporting CRM systems (e.g., Microsoft Dynamics) within a federal agency environment.

·         Proven knowledge of Department of Veterans Affairs operations, policies, and programs, with an emphasis on client-facing technology solutions.

Education Level: Bachelor’s degree Computer Science, Information Systems, or a related field.