Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: Technical Support
Location: Salem, VA
Duration: 12 Months
Minimum Qualifications:
5 Years Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams Required
5 Years Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices
5 Years Ability to communicate effectively verbally and in writing with individuals and groups
5 Years Experience working with help desk request tracking and reporting tools
5 Years Strong Customer Service skills that include a "customer first" attitude
Provide computer training for field staff
Knowledge of computer/mobile device applications and how they operate in an enterprise environment.
Experience with creating training documentation.
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.
Never miss an opportunity! Create an alert based on the job you applied for.