Technical Support Engineer
Arkhya Tech
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Job Details
Skills
- Banking
- Grafana
- Splunk
- Postman
- Technical Support
- Kibana
- Payment Systems
Summary
Profile: Technical Support Engineer
Location: New Jersey
Skills
- Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
- Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
- Strong problem-solving skills and ability to troubleshoot basic technical issues independently
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
- Customer-oriented mindset with a focus on delivering high-quality customer service.
- Familiarity with ticketing systems and knowledge base tools is a plus
- Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
- Willingness to learn and adapt to new technologies and tools in the banking technology domain
Experience and Qualifications:
- A minimum 5+ years of overall experience is required.
- Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Experience in Banking /payment technologies is a plus.
- Dice Id: 91012405
- Position Id: 2026-2450
- Posted 9 hours ago
Company Info
About Arkhya Tech
Arkhya Technologies, Inc. is a premier software solutions and services company, headquartered in Herndon, VA. Since founded, we have provided premium software development and strategy expertise to hundreds of companies around the world. With a unique focus on building strong, collaborative relationships with clients, Arkhya Tech has created a solid reputation for exceeding our client expectations with quality work and fast delivery turnaround. When you partner with us, you will work with the highest-quality development talent and project managers.
Arkhya Tech s has a proven track record of delivering results through its global delivery centers and flexible engagement models. We provide a variety of services including Enterprise Applications, Mobility, Cloud Solutions, Web Design & Development, Digital Marketing, and Staffing Services.Our exceptional leaders and engineers work on software applications, web development, mobility solutions, and cloud-based services.We work closely with our clients to help them successfully build and execute their most critical strategies.
Over the years Arkhya Tech has successfully completed a wide range of development projects in the finance, manufacturing, healthcare, government, education, e-commerce, travel, pharma and retail sectors. This industry experience, combined with our expertise in the latest technologies, enables us to successfully adapt to our clients' diverse needs and makes Arkhya Tech is the best choice.
Our Mission
Our mission is to partnering with customers, understanding and syncing with their vision and values of business and offer services with integrity and work ethics aligned all across our team, participating in delivery of our services.
Our Vision
To be the trend setter in delivering services through digitization of enterprise operations.
Innovation is our life blood, driving us constantly in providing consistently awe-inspiring solutions to our global customers in our focus areas.
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