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IT Analyst

Hybrid in San Jose, CA, US • Posted 8 hours ago • Updated 43 minutes ago

Full Time

Part Time

On-site

Compensation information provided in the description

CERNER TECHNOLOGIES LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Microsoft Excel
IT Support
Basic Troubleshooting
Windows
Microsoft Office
Basic Networking
Ticket Documentation
Customer Service
IT Asset Tracking
Analyst

Summary

IT Analyst

Experience: 0 2 years
Pay Rate: $22 per hour
Employment Type: Contract to hire after 3 months
Locations: San Jose / Santa Clara / Sunnyvale, California

Job Summary

We are looking for an entry-level IT Analyst to assist with day-to-day IT support, basic troubleshooting, documentation, and system support. This role is suitable for candidates with 0 2 years of experience and a basic understanding of computers, common business applications, and customer service.

Key Responsibilities

Provide basic support for desktops, laptops, printers, and common software applications.
Help users troubleshoot Windows, Microsoft Office, email, and connectivity issues.
Record support requests, document troubleshooting steps, and track issue status.
Assist with software installation, device setup, and routine updates under team guidance.
Perform basic checks for Wi-Fi, network connections, and peripheral devices.
Maintain IT asset records and simple Excel reports.
Follow documented procedures and escalate complex issues to senior team members.
Communicate clearly with users and maintain confidentiality of company information.

Required Qualifications

0 2 years of experience; entry-level candidates are welcome.
Basic knowledge of Windows, computer hardware, and software troubleshooting.
Familiarity with Microsoft Excel, Word, Outlook, and email tools.
Basic understanding of internet connectivity, Wi-Fi, and networking concepts.
Good communication, customer service, attention to detail, and problem-solving skills.
Ability to follow instructions, document work, and learn new systems.
No advanced programming experience required.

Key Skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91175860
Position Id: 2026-2
Posted 8 hours ago

Company Info

About CERNER TECHNOLOGIES LLC

Cerner Technologies LLC is a consulting and technology company delivering end-to-end business solutions across applications and technology, engineering, operations, strategy, and transformation. We help organizations grow, innovate, and engage by adopting emerging technologies and strengthening the capabilities of their teams.

Our mission is to turn complex technology into practical business value. We evaluate and implement automation, analytics, AI, cloud, cybersecurity, and data modernization solutions that improve processes, strengthen operations, and support sustainable growth.

Our vision is to be a trusted technology partner known for practical innovation, dependable delivery, and long-term client success.

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