Technical Support Specialist

Description

We are looking for a Technical Support Specialist to provide hands-on support for desktop systems, peripheral equipment, and end-user hardware in Cincinnati, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, maintaining device performance, and delivering dependable on-site service. The position focuses on supporting a range of computer hardware, managing physical equipment setup, and assisting with connectivity and workstation needs in a detail-focused environment.

Responsibilities:
Provide on-site technical assistance for desktops, laptops, and related equipment, ensuring issues are diagnosed and resolved efficiently.
Install, configure, and maintain computer hardware and associated peripherals to support daily business operations.
Set up and organize cabling for workstations, devices, and hardware connections while maintaining a clean and functional environment.
Support Dell and Apple equipment by troubleshooting device problems, performing basic repairs, and coordinating hardware replacements when needed.
Prepare, deploy, and test end-user systems to confirm proper performance, connectivity, and readiness for use.
Track hardware-related incidents, document completed work, and communicate updates clearly to users and internal teams.
Assist with moves, adds, and changes involving desktop equipment, monitors, docking stations, and other technical assets.

Requirements

Experience providing hands-on support for computer hardware in a desktop or PC technician capacity.
Working knowledge of associated hardware such as monitors, docking stations, keyboards, printers, and other peripherals.
Ability to install and manage structured cabling and device connections for office-based technology setups.
Familiarity with Dell technologies and Apple devices in a technical support environment.
Strong troubleshooting skills for diagnosing hardware faults and restoring equipment functionality.
Ability to document technical work accurately and communicate effectively with end users and team members.
Comfortable supporting on-site technical needs in Cincinnati, Ohio as part of a Long-term Contract assignment.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.